RETURNS & EXCHANGES
If for any reason you are not completely dissatisfied with your OddBurton purchase, you can send it back for a free exchange or refund.
Items must be returned in their original condition, no exceptions.
you have 15 days from the day of delivery to exchange it. Please include a copy of the packing slip that was sent with your original purchase.
Take the following steps:
Include a copy of the packing slip or confirmation email from your order.
Mail the return package to:
Contact for Address
**Please use a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Once your return is received in our warehouse and processed by our grossly overworked staff, your new item(s) will be shipped out at no additional cost or a refund will be issued.
Purchases made on the EndangeredStore.com and Trumpithets.com, are mostly print-on-demand products - this includes all t-shirts. Which means that, at this time, we do not carry any of these items in stock and have no easy way to exchange them. Please contact us and we will work with you to resolve your request.
Please review the Returns information on the appropriate site for more information.
Print Books, Limited Edition Prints, Posters and Merchandise:
You have 15 days from the date of delivery to return or exchange Books, Prints, Posters and Merchandise.
If you received damaged, defective, or incorrectly packaged items, we are happy to provide a replacement copy providing we have the inventory to do so. If we no longer have an item in stock, please return the item for a refund.
Downloads are not returnable or refundable and cannot be exchanged after purchase.
If you need assistance with a purchase or download, please contact OddBurton for Support.
You have 7 days from the date of delivery to return Original Artwork.
- If for any reason you don't like the work of art you purchase, you can return it. And we'll cover the cost of return shipping.
- You have a one week (7 days) from the time you receive an item to decide if you would like to return it.
- If you decide to return original artwork, PLEASE CONTACT US FIRST and we will assist you with all aspects of the return. Original artwork CANNOT BE REPLACED IF DAMAGED.
- OddBurton will pay for the cost to return your purchase to us pending approval.
- We will issue a full refund for your purchase after we have inspected and processed the returned artwork.
- Free returns are not available for items damaged in shipment. (These will be handled with the shipping carrier as an insurance claim).
- IMPORTANT: Items must be returned via a trackable and insured shipping carrier and the tracking information must be provided to OddBurton.
- Sale items
- Gift cards
- Downloadable products
- Perishable goods