FAQs

Shipping

What carrier do you use for shipping?

We ship all of our domestic orders via the hallowed USPS - First Class, Priority Mail or Flat-Rate or UPS Ground. Your choice. International orders are shipped via USPS First Class International Mail or, if you really want it badly, you can choose UPS International options.

What is Flat-Rate shipping?

Because USPS rates differ widely depending on your zip code, we offer a flat-rate shipping option. Simply put, we will choose the USPS option available to us up to the flat-rate amount. If you need something by a specific date, or are generally impatient, this is not your best option.

When can I expect my order to arrive?

Notwithstanding an act of nature, a rogue postman, or a possessed brown truck, standard shipping for orders in the lower forty-eight typically takes approximately 2-14 business days (according to the USPS) depending the shipping option you choose.

International orders will take a bit longer to reach your doorstep. Somewhere between three to five weeks depending on the where you are located and how curious customs is about your package. Please note that tracking for international orders is not possible once the package is in transit unless you choose to have your order shipped via UPS.

How much does shipping cost?

The simplest method of determining the shipping cost of your order is to add the products you wish to purchase to your cart, enter your address, choose your country, and press the "update" link. Your shipping cost will vary depending on where you are located and the size of your order. Shipping costs for International orders will also be adjusted to accommodate any normal customs duties and fees required by the destination country.

  • Our real-time shipping rates are pulled dynamically from the USPS and UPS.
  • All shipping is based on weight.

Do you ship you products internationally?

Yep. We ship to most countries. Probably not North Korea. And maybe not any country that may trigger alarm bells with the gubment. Other than that, as long as you have a valid mailing address, we'll package up your order and drop it in the mail.

  • Our real-time shipping rates are pulled dynamically from the USPS and UPS.
  • All shipping is based on weight.
  • International orders will also be subject to normal customs duties and fees required by the destination country.

Storefront

What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover. We also accept payments using PayPal Express. 

Is your store secure?

We use Stripe to make sure our credit card payment processing is as tight as a conservative's fanny. All payments are encrypted using industry-standard algorithms and your confidential information is protected using SSL protocol during the payment transmission. Just like Amazon and Apple.

Can I purchase your book on Amazon?

Yes. However, please consider purchasing direct ... Amazon takes 25% off the top of every book we sell and they don't ship our products (we do). Our profit = $1.00/per book sold. 

Purchase on Amazon here.

Do you offer Gift Certificates?

Nope.

What is your return policy?

Our goal is 98.032% customer satisfaction. Let's be realistic. We won't please everyone.

In general, if you are unhappy with a product you ordered, you have 15 days from the day of delivery to exchange it. Please include a copy of the packing slip that was sent with your original purchase. A defective product may be exchanged for a new product and will be shipped to you at no additional charge. If you have further questions, please review the returns page or contact us.

 

Other questions?

For more information about OddBurton, please fill out our contact form and drop us a message.